Last Updated: 22 August 2026
These Terms & Conditions of Sales apply to purchases made through the SG Imports website at https://sgimp.co.uk/.
By placing an order through our website, you agree to be bound by these Terms & Conditions.
1. About Us
The website is operated by SG Imports.
References to "SG Imports", "we", "us" and "our" refer to SG Imports. References to "you" and "your" refer to the customer placing an order.
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and other information displayed on our website are accurate.
However, colours and appearance may vary depending on your device or screen settings.
Product availability is subject to change without notice.
3. Prices
All prices displayed on the website are shown in the applicable currency stated on the website.
We reserve the right to correct pricing errors or inaccuracies. If an obvious pricing error affects an order, we may contact you before processing the order or cancel the order and provide an appropriate refund.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation may be sent to you after your order has been received. This does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where, for example:
- Products are unavailable
- There is an obvious pricing or product description error
- We are unable to verify payment
- We reasonably suspect fraudulent activity
- There are circumstances beyond our reasonable control
If we cancel an order after payment has been received, we will arrange an appropriate refund.
5. Payment
Payment must be successfully authorised before an order is processed and dispatched.
Payments may be handled by third-party payment providers. You agree to provide accurate and complete payment information.
6. Shipping and Delivery
Estimated delivery: 7–10 business days from dispatch.
Large quantity orders may require an additional 1–2 business days before dispatch.
Delivery times are estimates and may be affected by circumstances outside our reasonable control.
Please refer to our Shipping & Delivery Policy for further information.
7. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy and applicable UK consumer law.
Nothing in these Terms limits or excludes your statutory consumer rights.
8. Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged or different from what you ordered, please contact us as soon as reasonably possible.
We will assess the issue and provide an appropriate remedy in accordance with applicable law.
9. Customer Information
You are responsible for ensuring that all information supplied when placing an order is accurate and complete, including your name, billing details, delivery address, email address and telephone number.
10. Website Use
You agree not to misuse the website, attempt to gain unauthorised access to our systems, interfere with website functionality or use the website for fraudulent or unlawful purposes.
11. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, product information and other materials, is owned by or licensed to SG Imports.
You may not reproduce, copy, distribute, modify or commercially exploit our website content without prior written permission.
12. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Subject to this, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
13. Events Outside Our Control
We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, strikes, transport disruption, government action, internet or telecommunications failures, or other events outside our reasonable control.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on our website and will apply to future orders.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, unless applicable mandatory consumer protection legislation provides otherwise.
Any disputes will be subject to the applicable jurisdiction of the courts of England and Wales, subject to your statutory consumer rights.
16. Contact Us
If you have questions about these Terms & Conditions, please contact us using the contact details provided on our website.
Contact SG Imports →